Returns & Exchanges

At Pilla Pickleball, we want you to be completely satisfied with your gear; if you are not happy with your purchase, you can return unused items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the unused items in their original packaging, ensuring all tags and protective films remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned equipment, we will process your refund to your original payment method within 5-7 business days.